SatGuide Customer Support Team

About Us

About SatNav Technologies

Vision
“To be one of the Top 3 IT Products companies from India by 2014”

Mission
“Be a Market Leader in all sales channels here, replicate in identified international markets via strategic partnerships”

Quality Policy
“Committed to excellence, the first time, on time, all the time,
by Continual Improvement, while ensuring Stakeholders satisfaction”

SatGuide products include;

  • Digital Map Data – Comprehensive India digital data. 50-50 Joint Venture with AND Netherlands to sell these datasets worldwide, as data or with products.
  • Personal Navigation Devices (PNDs) – India’s 1st GPS Navigation devices offering navigation & entertainment with Bluetooth & Rear view camera
  • Tracking – Devices to track employees, children and assets, new products offer both outdoor and indoor tracking thereby increasing utility.
  • Phone Apps – Focusing on Smartphone tracking with SatTracx software. Partnership with Waze Inc of Israel offering free Navigation with Traffic Information for first time in India.
  • In Dash Devices, Black Boxes, Bluetooth Receivers and Navi Software – other products with huge potential, more details on www.satguide.in
  • a-mantra Facilities Management product - Several large organisations use a-mantra, Manage Property, Space, Asset, Maintenance, Employee Services etc.
  • Business Efficiency Enhancement Software Products –
    • SatMarketing  – Micromarketing product with address geo-coding capability, identify target customers, analyze existing ones.
    • SatNavigator   – Distribution and routing efficiency improvement product leading to greater sales force efficiency and higher sales.
    • SatTracx         – Sales force routing for increased efficiency and work allocation

All products have good customer base, company has Diversified from GPS Navi to Entertainment, Tracking and B2B Products 



Management Team

  • Amit Prasad, Founder, MD & CEO: Entrepreneur with 19+ years of experience with business interests in GPS & GIS enabled IT products. Widely recognized as a pioneer in the GIS, GPS and Navigation business in India

  • Ajay Prasad, Co-Founder & Director: Entrepreneur with 30+ years of experience with business interests in GPS, Navigation and web applications. Credited with the design, development and launch of first touch screen GPS Navigation system and predicting its growth in the US Markets, He worked extensively with global market leaders in senior executive positions and presently expanding SatNav’s business in US Markets.

  • Selvamuthiah S., Co-Founder & SVP, 18+ years experience in Core GIS and IT Sales. He is part of the core team at SatNav since 2000, heads the B2B business & several strategic initiatives for business development

  • Arpitha Saineni, Co-Founder & GM, 14+ years experience in HR and Admin. She is part of the Core Team at SatNav since 2000, heads the support functions, online sales, outbound sales and other business support initiatives

  • Rajendra Prasad, Co-Founder & SVP, 16+ years experience in GIS and digital mapping. He is part of the Core Team at SatNav since 2000, heads mapping & key business relationships with different stakeholders

  • Muneef Mirza, VP, Sales, 15+ years of experience in GPS sales, Joined the Core Team in 2007, heads the Channels business development across India and new product evaluation and introduction into the market

  • Pallavi Taori , Co-Founder,14+ years of experience in Corporate Communications and Strategy. Has been a part of core team since year 2002. Heads investor Relations and Corporate Communications

  • Vijay D , VP, Technology 12+ years of experience in IT, joined the core team in 2013, Heads Technology and Product Development in SatNav

In the current year 2011-12 each Business Leader has taken responsibility to drive sales in one allocated product area, so that the overall sum of everyone’s Product gives the total topline 

A powerful combination of experience, innovation and vision drives SatGuide! 

Board and Advisors:

Amit Prasad, Founder, MD & CEO

Ajay Prasad, Co-Founder & Director

Mohit Bhatnagar - Sequoia

Shailesh Lakhani – Sequoia

 

Our Investors

Bennett Coleman & Co.India's leading media group, Bennett Coleman and Company Limited (BCCL) also known as the Times Group, is our strategic partner and has invested in 2007.

Sequoia CapitalOne of the world's leading VCs, Sequoia Capital, recognized as “The Entrepreneurs behind the Entrepreneurs" is our partner and has invested in 2008.


Our Partners

Hardware Partners

Mio Technology which is one of the world's leading manufacturers of GPS hardware products is our hardware partner.

MIO

Software Partners

For software, we have partnered with Destinator Technologies, which is one of the world’s leading providers for GPS solutions.

Destinator PN


Phones Partners

Asus htc i-mate
Brightpoint Reliance Mobile DOCOMO

Retail/Dealer Partners

Croma Gizmoz Reliance Autozone
GMatrix X-Cite Staples
Landmark Aditya Birla Group Hypercity
P3 Reliance Digital Jambo
Carplus Eastman  
   

Online Partners

ngpay Indiatimes Shopping Homeshop18
gadgets.in Items of Desire Franchise Mart

SatGuide is available on following PNDs

Voxtel GoGo India BharatNav
Spin ProGin Dalmia
Embassy Maruti Suzuki Nippon
Dakshin Honda

SatGuide gives you a guarantee of responding with 24 hours or we will give you a discount of Rs. 500 on any of our products. Our goal is to serve you better and SatGuide’s Customer Support Team is always ready to help you with a technical issue or provide you with more information on the product or help you understand your need and suggest a product that will be suitable to your requirement from our wide range of GPS products. We were among the first to offer extended support to our customers as we believe that maintaining Customer Support relationships and keeping you satisfied after you have become our customer is key to the success of our business.
SatGuide extends Customer Support from 9:30 am to 11:30 pm Monday to Saturday. And from 9 am to 6 pm on Sundays & all National Holidays. You can call us at +91 98494 60351 or +91 99083 75771
Write to us at satguide@satnavtech.com
In addition, we request you register on our site to receive updated information on SatGuide and any special offers that we may have or to learn about our New Product launches. Please Click Here to Register.
If you would like to interact with our GPS Enthusiasts, please Click Here to join SatGuide Yahoo discussion group. You can post your thoughts on GPS, ask questions and learn more about the progress of this technology in India and around the globe.
If you have a suggestion or feedback, Click Here.
Best Customer Support Team Member of the month: Please send your nominations for the best customer support agent to satguide@satnavtech.com

 
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